Couple Rakhi

Retrend Jewels makes sure that delivered items are exactly as shown in the displayed pictures on the website. Size, color,weight, material and model image of majority items and other details are mentioned in the description box of respective items.

SHIPPING DETAILS:

• Orders are processed within 2-3 business days.
• It usually takes shipping time of 3-5 working days for domestic orders and 10-15 working days for International orders.
• Please note that delivery times are subject to location, distance and our logistics partners. Retrend Jewels is not liable for any delays in delivery by the courier services, however, we will be happy to help you track down the shipment.

Exchange: 

• Retrend Jewels provide exchange only if you reach out to us within 24 hours of delivery. Contact us on Whatsapp (+91-8559942692) or Email (retrendjewelsindia@gmail.com).
• To proceed with exchange, 200Rs. pickup and reship charges will be paid by the customer before dispatching the exchange item.
• You can exchange with same value (excluding shipping charges) or higher value product(s). In case the selected item's amount is higher than already paid amount balance amount will be paid before dispatching. 

Return & Refund:

• In case of defective/missing/wrong product: Reach out to us with COMPLETE UNBOXING VIDEO within 2 days of delivery. Contact us on Whatsapp (+91-8559942692) or Email (retrendjewelsindia@gmail.com). Our team will guide you with best possible solutions to help you.
• In case of no defect/missing/wrong product: Return & Refund not available.